I see the video trying to connect, but it says "Closed, The Server could not find the requested file, The Server is Busy, or A General Error has occured."

• This could be a Firewall Issue coming back to haunt you. Usually, larger corporations have very advanced firewalls and will block Streaming Video even over HTTP. The only other possiblity is that the server you're trying to connect to crashed, but this is highly unlikely and we will advise you by chat if that's the case.

My Player gets stuck buffering for a long time and doesn't do anything.

• You're probably experiencing net congestion in your local area or on your network, try a lower bandwidth stream.

I can here the webcast ok, but the picture is awful.

The stream is designed to favor audio over video, so that you can hear even if the video degrades. This is due to net congestion, a condition on your network or through your Internet Service Provider that we cannot control.

I have some other problem you haven't addressed here.

• Please call us at the information provided above, and we will do our best to try and help you.

• I see the video trying to connect, but it says "Closed, The Server could not find the requested file, The Server is Busy, or A General Error has occured."
• My Player gets stuck buffering for a long time and doesn't do anything.
• I can here the webcast ok, but the picture is awful.
• I have some other problem you haven't addressed here.